Frequently Asked Questions

  • We use OpenTable as our primary ticket vendor, and absorb the ticket fee as a benefit to our customers. OpenTable allows us to schedule your arrival so that we can make tables available for your dining needs. The reservation requires your credit card to hold your spot but you will not charged until you get to the venue.

    We do occasionally list events on Eventbrite but they charge an additional service fee.

  • We are an all ages venue. Admission tickets are required for entry.

  • Aside from street parking, and parking garages around Union Square, we have a special deal with Mason/O'Farrell (325 Mason St.) Parking Garage: Flat rate of $10 for up to 3 hours, or $15 for 5 hours. Show the parking attendant your show ticket stub before you pay upon exiting the garage.

  • Your tickets are not refundable and not cancellable. You may cancel but you will still be charged the day of the original reservation. We are happy to offer a one time reschedule for a show of equal or less value within 30 days. 

  • Biscuits and Blues is fully wheelchair accessible. For any special requests please call us at (415) 292-2583.

  • No. When you purchase a ticket for a show it grants you only access to the scheduled show on that day; however, on special occasions based on space availability and artist permission, you may stay for the later show with 1st show tickets. We reserve the right to rescind this offer at moment's notice.