Privacy Policy

Biscuits and Blues is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Biscuitsandblues.com, or use our services.

1. Information We Collect

Personal Information: This includes your name, email address, phone number, postal address, payment information, and more.

Non-Personal Information: This includes browser type, IP address, referring site, pages viewed, etc.

2. How We Collect Information

Directly from You: When you provide it to us, such as during a reservation or when signing up for our services.

Automatically: Through cookies and similar technologies.

From Third-Party Sources: Such as when you make a reservation through OpenTable.

3. Use of Your Information

Provide and Operate Services: To maintain and manage our website and services.

Improve and Personalize: To enhance your experience with our website and services.

Communication: To contact you directly or through our partners regarding reservations, events, or promotions. This may include SMS messages if you have opted in via services like OpenTable.

SMS Messages: By providing your phone number via third-party sources like OpenTable, you agree to receive SMS updates related to your reservation or promotional content. Message frequency varies based on your interactions with us, but you can expect X messages per week. Message & data rates may apply. Reply STOP to unsubscribe at any time.

4. Disclosure of Your Information

Legal Obligations: To comply with laws or regulations.

Protection of Rights: To protect our rights or property.

Prevention of Harm: To protect the safety of our users or the public.

Third-Party Providers: We do not share, trade, or sell your personal information, including phone numbers and SMS consent, to third parties under any circumstances. Sharing with third-party providers may occur if necessary for providing services (e.g., OpenTable), and this will be clearly stated.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure.

6. Your Data Protection Rights

Access: Request copies of your personal data.

Rectification: Request correction of inaccurate information.

Erasure: Request deletion of your personal data under certain conditions.

Restrict Processing: Request limits on the processing of your personal data under certain conditions.

Object to Processing: Object to our processing of your personal data under certain conditions.

7. SMS Disclosure

When opting in to receive SMS from Biscuits and Blues:

You agree to receive X messages per day/week/month.

Reply STOP to unsubscribe at any time.

Message & data rates may apply.

For more details, visit our privacy policy and terms & conditions.

8. Opt-In Consent

If collecting phone numbers via web forms:

An unchecked checkbox for SMS opt-in will be included.

Consent language: "By checking this box, you agree to receive SMS from Biscuits and Blues. Message & data rates may apply."

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Use of Google Analytics

We use Google Analytics to help analyze how visitors use our site. Google Analytics uses cookies to collect information about your use of the website, which helps us understand website traffic patterns and improve our services.

11. Use of Microsoft Clarity

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@biscuitsandblues.com

Phone: (415)-292-2583